Brightwell Aquatics

www.brightwellaquatics.com

Successful independent manufacturers are becoming a rarity in the current business world, as an increasing number of businesses are bought and disintegrated by corporations. Brightwell Aquatics is a group of highly-motivated professionals, not a corporate conglomerate. It was created to bring science back into aquarium water care, and to be the absolute best at what we do, using decades of knowledge, experience, and education to bring our customers products that do what we say they do, as well as a wealth of information on aquarium husbandry. Brightwell Aquatics is committed to remaining independent, creating the best and most innovative products possible, and treating our customers and employees with the utmost respect. The success of our customers as aquarium hobbyists is the reason that we are, and will continue to be, in business; it is why we invest untold hours in research, design, formulation, development, testing, and in perfecting production methods of our products. If at any time you have a question about one of our products or would like some input on your aquarium, your store system, or your business, please do not hesitate to call; you will always reach an actual person, and even the President if you need to speak with me! We are dedicated to providing the most comprehensive technical support in the industry. Some points to consider regarding Brightwell Aquatics:

• We are a private business owned and founded by a degreed and published marine scientist with over 28 years of aquarium husbandry experience and several years working in the aquarium profession as lead researcher and advanced technical support specialist at a leading manufacturer of water care products.
• We implemented a M.A.P. program in 2007, less than 6-months after we began sales, and monitor this program as required. We strive every day to deliver the highest quality product at the fairest price.
• We do not sell to mega-retailers.
• We treat every retail account, no matter how large or small, with the same degree of respect and attention; there are no programs to single retailers out and force them to place excessively-large orders in order to maintain “preferred” status.
• We are committed to using the highest purity and quality ingredients available to us.
• An exhaustive system of quality control ensures that each product with the Brightwell Aquatics name is exactly as it should be: produced to match our formulations. Every single Brightwell Aquatics water care product is lot numbered.
• Our employees take pride in manufacturing products to make the aquarium hobbyist’s water care routine more manageable.
• We are committed to a process of ongoing improvement to adjust the formulations of water care products as dictated by new discoveries in Chemical and Biological Oceanography.

We are pleased to present our diverse line of products (most available in at least four sizes). Some of them compete directly against products that have been available for many years, however, hobbyists will find that these products are competitively priced and, in most cases, stronger and made with higher-purity ingredients and meticulous manufacturing practices. The vast majority of our products are innovative and feature unique and/or advanced formulations that address specific demands of aquatic organisms, in turn enabling the hobbyist to care for his or her aquaria much more successfully. We value your trust and loyalty, and greatly appreciate your business and do not take it for granted, particularly considering the number of choices hobbyists and retailers have when it comes to selecting aquarium care products.